Candidate communication

Written By Jozef

Last updated 20 days ago

You can review outbound messages per candidate and, for your whole organization, adjust email templates used by automation.

Communication tab on a candidate

  1. Open Candidates and select a person.

  2. Open the Communication tab.

You see a timeline of emails and, when used, WhatsApp messages. Select an item to read details.

Re-send an email

For some email rows, open the row menu and choose Re-send (exact label on screen). Use this when a candidate did not receive the message or it expired.

Organization-wide email content

To change the wording of automated emails (invitations, sequences, and other template-driven mail), go to Configuration → Branding & Configuration → Email templates tab. Step-by-step editing is in Email template customizations.

Related articles

  • Candidate management

  • Creating a new interview

  • Email template customizations

  • Branding and Configuration

Questions and answers

Q: Can I compose a fully custom one-off email inside JobMojito?
A: The Communication tab is primarily for system-generated messages and resend. For free-form mail, use your usual email tool unless the product adds a composer.

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