Email template customizations

Written By Jozef

Last updated 20 days ago

Sign in at https://app.jobmojito.com. Go to Configuration → Branding & Configuration and open the Email templates tab. There you can override subjects and bodies per template and language.

How to edit

Select the template or chain entry the UI lists.
Choose the language you want to edit.
Change subject and body carefully.
Save (wording matches the buttons in the editor).

Variables

Templates support placeholders such as Data.* and commonly name and email. Do not remove placeholders the system still needs to render. If you are unsure, duplicate the original text from the default template before editing.

Defaults elsewhere

Email sender name and email chain after registration live on the Branding tab. See Branding and Configuration in https://app.jobmojito.com under Configuration → Branding & Configuration.

Template reference table (fill with PM or support)

Complete this table for your help center copy. Replace the placeholder rows with real template names and triggers.


1	Digital recruiter chat	After public avatar conversation, user will receive a recap of the conversation and call for action
2	Interview Invitation	Invitation to an interview triggered from admin, API or ATS integration
3	Interview: Action required	Reminder 48 hours of candidate didn’t started an interview for which he/she was invited for
	Interview: Another attempt requested	Message when recruiter requested another attempt from candidate
	Interview: Collected successfully	Interview has been collected (not yet submitted)
	Interview: Collection failed	There was an issue during interview. Candidate abandoned interview, technical issue has happened
	Interview: Message from recruiter	Message from recruiter
	Interview: Not moving forward with your application	Candidate not selected
	Interview: Selected to next stage	Candidate selected
	Interview: Submitted successfully	Candidate submitted the interview
	Interview: Verify your identity	Candidate invited for KYC
	Interview: You passed the Pre-screening	Candidate’s pre-screening has been approved and he/she is ready to start the interview
	Reminder: Attend interview	Reminder if candidate didn’t start the interview after pre-screening has been approved

Branding and Configuration
Candidate communication
Candidate management

Questions and answers

Q: My edit broke rendering.
A: Restore placeholders from a backup or reset the template; contact support if the editor offers no revert.

JobMojito